“ I was told the car I wanted was in stock and made an appointment to come in that evening to see it so they had my info and was expecting me... well once I got there, "the car was sold" an hour ago, then it was sold yesterday... now I'm feeling a little salty.. however they were able to locate the same car at a different location we came to an agreement that night and car was delivered the next business day.. I left a happy customer, our salesperson Larry was very personable and friendly and so was his boss and tech person left feeling as my business was appreciated.. much better service than Orland Park. ”

“ The dealer was friendly and responsive to my inquiry. ”

“ Awesome customer service ”

“ Excellent ”

“ Great customer service. ”

“ This was my second experience with McGrath Lexus and it was even better than the first (previously accompanied my dad for his lease). GM Greg Luzinski and his team are top notch and extremely knowledgeable while always providing the BEST customer service. Alisa Dunlap was my sales associate and I couldn't have asked for anything more. She currently drives the same model I ended up leasing so she knew everything about it and answered all of my questions with clarity. She also gave me a tour of the expansive dealership so I know exactly what to do when I come back for service or just to take advantage of the free car washes. Now I just need to convince my mom and sister to get a Lexus too. ”

“ I've been a loyal McGrath Lexus customer for a number of years. At first it was simply just due to the convenience as they were only a few neighborhoods from where I lived. As time went by, despite changing vehicle models, my loyalty of Lexus and the McGrath family never wavered. This was due largely in part by, but not limited to their service department. I really have to give the kudos here on taking the lead here to Casey Komosa. He is the definition of not just customer service, but client satisfaction. He always greets you with a smile, maintaining a professional yet friendly demeanor, he does not try to upsell you on things you do not need, but will always recommend you for things that could benefit you in the short or long term that relates to the life of the vehicle, as well as your enjoyment during the life of the vehicle in which you own it. Fast forward a few years, I ended up moving about 30 minutes away. There were a couple of other Lexus dealerships I could have gone to that were closer.. but I stayed and will continue to go to McGrath Lexus of Westmont's service department because of people such as Casey, the service techs and porters that work here. Casey and many of the service porters here (unfortunately I do not remember all of their names) have taken my fiancee's car and my own here with the utmost care. They are all diligent in their work and the techs that we've spoken to in the past share a wealth of knowledge that I can attest to. It makes me actually not apprehensive bringing my vehicle in for service when the time comes to do so. Casey (and team) have a true penchant for providing a rewarding, genuine commitment and fortitude in growth for customer excellence. I know that this rating may be lost among the others that arrive, but I sure hope that those that take the time to read this review, understand that this is written by me, no one told me to do this - in fact, I had to search for Casey's name on DealerRater, and found him NOT to be in there, so I had to write it in manually. I am taking the extra time and effort to stand up for every single person in this service department at McGrath but am highlighting Casey's exemplary performance to date and has made me stay loyal to this brand and the family because he has continued to show myself, my fiancee and my family the quality that he can provide as well as the confidence he can entrust us with. Thank you, Casey. Sincerely, Jeff L. ”

“ Best buying experience I have ever had and test drove purchased and was driving my new car in less than two hours. Great salesman and business manager was more interested in taking care of my needs rather then selling extras. ”

“ I am very happy with my used car from McGrath Lexus of Westmont. After negotiations were complete we were satisfied and excited to move forward with the purchase. Joe Scala expedited the signing process for us - so we were in and out of the dealership (with three kids in tow) quickly! We are pleased that McGrath Lexus worked with us to repair a few flaws in the vehicle! ”

“ After driving to 3 different dealerships thank you to CASEY BACA I was finally able to finance my dream vehicle ! I 100% recommend stoping here first if they can’t help you no one else can ! Most friendliest patient people to work with. ”

“ Luxurious and elegant , from me to me! ”

“ Wow what a great dealership! Very nice layout of their inventory and looks welcoming for anyone that wants to come purchase a Lexus. I also would recommend working with Alan Stern at this fine location. Very professional sales associate that knows what the cars are all about. Words cannot describe how beautiful their Lexus LFA Nurburgring Edition looks like inside the showroom floor! Definitely recommend this dealer and Alan for your Lexus needs! ”

“ We worked with Casey Baca and she was great! She kept in touch with us constantly when we saw a car online but could not get in until a few days later. We finally were able to get in and she stayed late to make sure we could get everything done. We did a trade in and the value came in lower than we anticipated so she matched the previous quote. We love our new car and she was phenomenal to work with! ”

“ Purchased my car about a year ago their customer service is that standing. Thanks Scott in the service department for making my day run smooth. I drop off my car had recall and oil change Scott gave me a loner car so I could get my errands done. Scott informed me that the batteries in my key fob are replaced for free too good to know . They also have a very comfortable waiting area if you choose to stay. ”

“ Great dealership. ”

“ Recently purchased my 2019 Lexus RC350 F Sport from Larry, I would recommend him to anyone purchasing a new vehicle. Him and the finance team truly lived up to the Lexus slogan “Experience Amazing”. They were beyond helpful on getting me in my dream car while staying in my budget. ”

“ This is the best service I've ever gotten from a car dealership. I've been to Audi, Lexus of Orland, and Range Rover in Orland, but none offered the level of customer service that McGrath offers. Everyone we encountered were friendly, warm, and professional: Larry P. was our salesman, Jimmy P. our tech guy, and Michael C., finance manager. They offer lots of customer perks, such as nail services and massages! Unfortunately the day I bought my car, the nail tech was already gone at 5:30. You also get unlimited free car washes when you purchase your vehicle from McGrath. I am very pleased with my purchase, and will gladly do business with them again. ”

“ By far the best automobile purchase I've ever made. Had the pleasure to work with Alan Stern and Greg Luzinski. They took really good care of me during and also after the sale. Would highly recommend working with them, and I'll be sure to also work with them again on my next purchase. ”

“ Had a great buying experience with McGrath Lexus of Westmont. Made buying my car a very easy decision. I worked with Alan Stern and Greg Luzinski. Best deal in the area for the car I was looking for. Even after the sale, they were still very helpful with any questions or concerns that I had. Would definitely do business with again. ”

“ Hello I just purchased a pre owned car from McGrath Lexus of Westmont , And I must say this has been on of the most confident and pleasant experiences I've ever had buying a car. Wasn't no pressure or hassling by sales rep(s)..I was helped by Phil Carlson a sales rep. For McGrath Lexus he was very HONEST! and PROFESSIONAL! which sometimes is usual at dealerships, I found a car I liked but there was some concerns about the car that I inquired about, And Phil said those concerns would be met and the sales manager backed his decision PRICELESS! when I decided if I wanted car, So i took them at their word and they met my demands or requests should I say. And I walked away extremely confident and satisfied with purchade of vehicle. Thanks to Phil who was super cool and nice. So if you're looking for a honest and straightforward sales rep. go see Phil Carlson at McGrath Lexus .. He has my vote...LOL.. thanks you again to the staff at McGrath Lexus. ”

“ Car was sold. Yes they had a very quick response. ”

“ I recently purchased a preowned vehicle from this dealer with the assistance of Rita. From the very beginning of the car buying experience to the very end, Rita was very kind and treated me with the utmost respect. I live in a neighboring state so I did have to travel a little to visit this dealership but Rita had the car I was interested in washed and ready to drive as soon as I arrived (we spoke prior to me arriving about what car I wanted). She even took the car to the police station for me for the VIN Verification process, saving me a trip. She was awesome and so was everyone else that I encountered at this dealership. I will definitely be visiting again when it is time for a new car. Thanks, Rita!! ”

“ not able to really rate overall...just got one question answered over the phone and it was a good straightforward response so I gave them 4star ”

“ Our experience in buying our Lexus at McGrath was superb cannot say enough good things about the staff and how good we were treated. We walked in McGrath on a Thursday night at 7:30pm thinking they closed at 9:00pm but they close at 8:00pm the staff never rushed us, when all was done, we ended up leaving at 10:30pm. We worked will Mel Owens, we told him the price we wanted to walk out with and he was able to do that for us, he was pleasant, not pushy, never made us feel rushed, he made us feel like a valued customer. When we went to finance, we worked with Aldo, he is class all the way around. Aldo took his time with us and got us the best rate we can possibly get, with our credit rating, he was knowledgeable, congenial and also made us feel like a valued customer. We so appreciate McGrath Lexus for our great experience with them. Mr. and Mrs. Villagomez ”

“ Larry was very informative about McGrath and vehicle. ”

“ Their preowned inventory is preety awesome. Justin from there was very helpful but more than him the financial work guy was really outstanding I forgot his name but he is really a good guy he guides through every process whether you have sign required things or your amount is correct in paper and also offer you a best and best apr for financing. Grat job ”

“ I will never buy another car any place else except McGrath Lexus of West mont they are proffessional and know how to treat their coustmers DENO is the best Mel Owns i love working with both of them!!!. ”

“ Great service and friendly staff ”

“ Great!! ”

“ I bought a used Lexus at McGrath from Phil, the experience was great, no pressure, quickly negotiated a fair price. Paperwork was completed quickly and no surprises. ”

“ Outstanding sales service!!! ”

“ McGrath Lexus is by far the best dealer in the area .Marian and Jon were outstanding to deal with. They gave us a wonderful deal on our new Lexus NX. I recommend buying your next car from them! ”

“ Always lovely to manage my automotive needs, comfortable, relaxed & acomidating @ McGrath Lexus ”