SERVICE DEPARTMENT

Our Location

McGrath Lexus Westmont
500 East Ogden Avenue
Westmont, IL 60559

Service: (833) 791-3025
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Brad Bartholow
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Service Manager
Brad Bartholow
Assistant Service Manager Ruben Pesante
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Assistant Service Manager
Ruben Pesante
Service Consultant Dean Bustami
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Service Consultant
Dean Bustami
Service Consultant Dino Cristofaro
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Service Consultant
Dino Cristofaro
Service Consultant Ben Zuniga
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Service Consultant
Ben Zuniga
Service Advisor Arnold  Arquines
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Service Advisor
Arnold Arquines
Service Consultant Luis Salas
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Service Consultant
Luis Salas
Service Consultant Javier Perez
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Service Consultant
Javier Perez
Service Consultant Eric  Kimmel
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Service Consultant
Eric Kimmel
Service Consultant Nick Gentile
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Service Consultant
Nick Gentile
Generic Staff Photo
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Express Maintenance
Pablo Matias
Service Business Coordinator Anna Marie Bustami
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Service Business Coordinator
Anna Marie Bustami
Service Business Coordinator Christine Noti
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Service Business Coordinator
Christine Noti

Contact Information

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Always very accommodating and ready to solve my problems and answer any questions. They make you feel very comfortable.

- merdie, DEALERRATER

I have bought many cars over the years and McGrath Lexus is a cut above any other dealer I've ever dealt with. The courtesy, the professionalism, the lack of pressure are evident in every encounter.

- Steve.larrick, DEALERRATER

Overall very good experience. The dealership has a professional atmosphere. Tiffany was friendly, knowledgeable and attentive. It was a pleasure to work with her. Highly recommend.

- Asia, DEALERRATER

The dealership treats you like royalty. Salesman Jason Sanchez Went out of his way and is so professional and knowledgeable! If you’re Looking for a car, he would be the first one on my list to see!

- karen Hichborn, GOOGLE

Great experience buying my new car! Highly recommend working with Bridget! She made the whole process so easy!

- Cherylc5, DEALERRATER

**McGrath Lexus – 5/5 Stars** I recently purchased a 2019 Subaru Outback from McGrath Lexus and had an outstanding experience from start to finish. My sales rep, Mel Owens, was absolutely amazing, knowledgeable, friendly, and never pushy. He made the entire process smooth and stress-free. The...

- Dwayne.owens, DEALERRATER

We had an excellent experience purchasing my new car from this dealership. Special thanks to the sales team for being honest and attentive throughout the purchase. Thank you for making what is often a stressful experience so easy.

- jain8000, DEALERRATER

I worked wirh Jason Sanchez in sales to buy a used car. Everyone at the dealership was very pleasant to work with. I had specific things I wanted in a car and they were met. I never felt pressured and I feel I got a good car at decent price. I recommend thI dealership they are very professional and...

- Warren, DEALERRATER

I recently purchased a used acura mdx from here and my experience was great. I purchased it used but they gave me a new car purchase treatment. I didn't feel pressured to buy at all. Jason Sanchez was awesome and made sure I was totally satisfied with my purchase before I left. He went above and...

- Jesse R, GOOGLE

I came here to buy a 2021 BMW 330e. I was helped by Glen. He’s is great! He answered all of my questions and was extremely helpful. The cafe there has great food that we were able to enjoy while waiting. We showed up around 10:30 AM and were in, approved, signed, and out in just a couple hours. I...

- Andre Devine, DEALERRATER

Ben and Brett were excellent. Customer focused! Lexus is an excellent brand and I believe in the brand.

- kbarrett32, DEALERRATER

I just bought my third car from Casey at McGrath Lexus in Westmont. I am so grateful to Casey and the staff, especially Justin, the general sales manager, who took the time to answer all of my questions and make sure I was making the best decision for me. They were so patient as I thought through...

- Natalie Larrick, GOOGLE

this is a very professional organization. there is a lot of follow up during the process. customer service was great

- schrocom1, DEALERRATER

Everyone was friendly and patient. Nick Gerlak was so easy to work with. He went above and beyond helping me pick out my new car. Never felt pressured and he made sure I was comfortable in my selection. I would definitely recommend this dealer and especially Nick for your new and used car needs.

- Sergio, DEALERRATER

The service was excellent in every respect.Alex Cunningham was very professional, he explained everything well, was very thorough, reviewed our options and answered all of our questions clearly. He was a real pleasure to work with and we are very satisfied with the car that we bought.

- Bide Thomas, DEALERRATER

Everyone at McGrath Lexus was excellent from sales to service to financing to the tech expert.

- dbylica1, DEALERRATER

We worked with Jason and were very pleased! From start to finish, he made our experience easy and enjoyable. We are so happy with our purchase! We highly recommend McGrath Lexus in Westmont!

- Tosca.01, DEALERRATER

I am writing to share my appreciation for the exceptional service I recently received at Lexus of Westmont. From start to finish, the entire experience was handled with professionalism, transparency, and genuine care. Casey and Justin went out of their way to make sure my car buying experience was...

- Kiah Kostka, GOOGLE

They always say buying a car is a stressful and awful experience. Those people must have never been here! It was the most seamless and enjoyable experience I’ve had! My salesperson Casey was a dream to work with. She was personable and kind, even ensuring we had a meal while we waited. There was...

- Delaney Pavlik, GOOGLE

Working with Joe was great. He was so kind, answered all of the questions that I asked and showed me tons of cars that worked for my lifestyle.

- lesley.lehman, DEALERRATER

McGrath Lexus of Westmont is the place to go to if you’re looking for top tier customer service! I had the best experience a customer could ask for! Everyone was so nice and super helpful! Went above and beyond to help me get the vehicle I wanted! 10 out of 10 definitely recommend!

- Yimmiesworld, DEALERRATER

Great experience and selection. The sales team was prompt and very responsive on the phone.

- vasken11, DEALERRATER

Great customer service. Our salesman Lalo was great and helped make our purchase quick and easy.

- wchia002, DEALERRATER

Overall presentation was clean and professional. welcoming environment and thoughtfulness was present. Feeling of comfort and handled with respect.

- nardipilipovic, DEALERRATER

I recently purchased my fifth car through this dealership, and I would not go anywhere else. Casey in sales and Dean in service are top-notch.

- Penny, DEALERRATER

Recently purchased a 2026 Lexus TX500h and couldn’t be happier. The ride is smooth, the interior feels truly luxurious, and the hybrid performance is both powerful and fuel efficient. Plenty of space for the family while still feeling refined and premium. A big thank you to Ronni Tran for making...

- King Nguyen, DEALERRATER

I had a great experience at Lexus. They took care of me and gave me an amazing deal on my new IS350 F Sport. If you decide to go, make sure to ask for Ronnie Tran. He made sure the whole process was smooth and easy. Management was also great and very helpful throughout everything. Definitely a must...

- Chrisdominguez1999, DEALERRATER

Ben and Jason were great to work with. Just wish the buying process went much faster, which is no fault of Ben and Jason.

- chris, DEALERRATER

I had an amazing experience working with Tony at Lexus of Mcgrath Westmont. He is truly a professional, and an all-around great guy. From the moment I walked in, he was welcoming, patient, and incredibly knowledgeable. He went above and beyond to make sure every question was answered and every...

- G - Mail, GOOGLE

Smooth process. Nick was very helpful as was the finance manager. Car is beautiful as expected

- Anujpuppala, DEALERRATER

This is my second car purchased at that place. Like the first time, I was positively surprised by the way how a new car purchased can be done, and this time on the base if that past experience, I have decided to go with my second car. Great people, a specially Marian Jones, walked me through the...

- yacht95, DEALERRATER

Great dealership. Professional and made our experience very easy. Omar did a great job keeping in contact with me about the arrival of our Lexus. I was specific about the interior color (off white roof, black seats and carpet) and they ordered it for me. I love it!

- tsenese1965, DEALERRATER

Mark was a pleasure to work with. He is responsive at any time of day.

- Ken, DEALERRATER

The dealer is very nice, clean, and they take care of you right away. The staff is helpful and very knowledgeable about all the vehicles. I would like to specifically acknowledge Nick Gerlak and Linda Serpico for their amazing dedication to making sure I was getting the best vehicle for what I was...

- Sgonz6, DEALERRATER

I had an excellent experience working with Marylin Rodriguez while purchasing my Lexus TX350. She provided one of the best prices in the Midwest and was very transparent throughout the entire process. Marylin maintained clear and prompt communication from start to finish, answered all my questions...

- Muralikrishna Kovi, GOOGLE

Great experience, best we have had with a car dealership. Jason was amazing and extremely helpful in walking us through the process.

- lindaholzschu, DEALERRATER

Excellent customer service from beginning to end. Everyone was great throughout the process, Tiffany was awesome, very informative and walked me through the whole process of purchasing my new vehicle, which I love! Linda and Ben also made my experience so pleasant as well. Everyone was so attentive...

- chante, DEALERRATER

Excellent services, efficient on negotiation, Process flows very smooth, loan process quick and easy. Good experiences.

- Showinyang, DEALERRATER

Friendly staff. The sales person Lalo Hernández helped us buy a car and he is a person with very good knowledge and friendly who guided us throughout the purchase process.

- LUIS OVALLE, GOOGLE

Great experience from the beginning of the purchase process to the end. Sales, tech walkthrough, and closing workflows were all seamless and everyone on the team was professional and polite.

- TAO, DEALERRATER

I had a great experience purchasing my vehicle at McGrath Lexus of Westmont! Glenn made the entire process incredibly smooth, transparent, and stress-free. There was absolutely no high-pressure sales tactic. Glenn took the time to explain all the features of the vehicle I was interested in...

- char_slick, DEALERRATER

It takes prolonged time to check out even with the prior set up an appointment on your the weekend

- lkavol, DEALERRATER

The staff at this dealership is very attentive to what the customer is looking for. Jason our salesperson was friendly, knowledgeable and provided frequent updates throughout the process which we appreciated. The complimentary lunch was very thoughtful given the long wait for the finance...

- Bini, DEALERRATER

The salesperson really didn’t know anything about the vehicle and wasn’t terribly responsive. No urgency around getting anything done. Sent incorrect information several times. The technology and finance guys were fantastic though.

- christa, DEALERRATER
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